Joanna Rico

Account Manager


Property/Casualty Insurance License 2019
BA University of California Santa Cruz 2005
California Culinary Academy 2006
Baking & Pastry Certificate 2006

Year Joined Insurance Industry: 2018

Profit Center Location: Lafayette, CA

I began my insurance career with Austin & Austin Insurance Services (now a division of Brown & Brown Insurance Services of California, Inc.) in 2018 in an administrative support/customer service position. Austin & Austin’s niche is providing insurance for real estate offices. I earned my P&C insurance license shortly after coming on board and am now an Account Manager, primarily focusing on renewals. I enjoy providing a meaningful contribution to our team’s efforts and working with our clients.

Before joining Austin & Austin I sank my teeth into a 10-year career as a pastry cook working in acclaimed Bay Area restaurants such as The Slanted Door in San Francisco.

I have trained in the Afro-Brazilian martial art of capoeira for more than 15 years. I cherish the art and relish my role as a part-time instructor. I am a fan of the Olympics and the San Francisco Giants. I was born and raised in the San Francisco Bay Area where I’ve lived my whole life but enjoy and value travel and intercultural exchange.


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3697 Mt. Diablo Blvd Suite 100,
Lafayette, CA 94549
CA Lic# ODO4053
(800) 987-1475