Melissa Snyder

Assistant Customer Service Representative


Property & Casualty Insurance License

Year Joined Insurance Industry: 2004

Profit Center Location: Lafayette, CA

I began my insurance career with Austin & Austin Insurance Services Inc. (now a division of Brown & Brown Insurance Services, Inc.) in 2004 as the administrative manager for the office. Among the tasks that I have performed over the years is reviewing real estate errors & omissions policies for accuracy and completeness, which requires a detailed understanding of the policies our office placed. I have also helped with claims, accounting, and processes involved with the overall workflow of the office.

After joining the Brown & Brown team, I was given the opportunity to expand my role to provide support to other areas of our property & casualty insurance operations.

I am proud of my contributions to the growth of the agency over the years. I like being in a support position that provides a meaningful contribution to our team’s efforts and helping our clients.

Outside of the office, I enjoy spending time with my husband and our 4 adult children, traveling, watching movies, gardening, and live music.


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3697 Mt. Diablo Blvd Suite 100,
Lafayette, CA 94549
CA Lic# ODO4053
(800) 987-1475